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Review management
Manage reviews effortlessly right from WhatsApp. Get instant alerts, review summaries, and AI-suggested replies all in one chat. Approve, edit, or post with a tap.
Link your business WhatsApp and your Google Business Profile. Pronto guides you through the secure connection and permissions so new reviews start flowing into your WhatsApp chat automatically.
When a new Google review arrives, Pronto’s AI drafts an on-brand reply matched to the customer’s sentiment. Review the draft in WhatsApp — then approve, edit, or send with a single tap. You stay in control; the AI does the heavy lifting.
See ratings and sentiment trends in one place, use the feedback loop to refine AI replies, and keep your reputation improving over time. Everything is logged and searchable so you always know what customers are saying.
Reply to reviews so customers feel heard and new visitors see you care.
Every new review is delivered to your WhatsApp in real time — no manual checking needed.
Get ready-to-send responses crafted by AI to match your tone and customer sentiment.
Pronto learns from your edits and approvals, making replies more personal with time.
Approve, edit, or auto-publish replies without leaving WhatsApp.
Manage all your Google reviews in one powerful, easy-to-use system.
Every review and response is safely stored, searchable, and accessible anytime.
Track ratings, monitor customer sentiment, and protect your reputation with ease.
Approve or edit responses before they're published.
Connect your WhatsApp and review sources in minutes.
Let our AI draft personalized responses to every review.